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Answers to the burning questions in your mind. Get in touch with our team!
No, we offer a 30 days money-back guarantee if you are not satisfied. Without any questions! It makes for us no sense when you later go out and write a bad review about us. We are happy if you later come back if our tool is progressed and developed for your requirements. Please write us an email to email@example.com and our friendly team will refund your money within 15 work days. Our 30 days money-back guarantee is not applicable to our API solutions!
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you. If you are an institutional enterprise customer we are happy to offer you a customized offer for your requirements. Don't hesistate to get in touch with us. You can change plans at any time via your billing portal in our Stripe menu. You can find this in your account area.
We understand that things change. You can cancel your plan at any time at your account management in your profile. However please note that if you cancel your subscription, you will not be refunded for any part of the subscription fee for the current billing cycle.
Plans are per selected account type. You can upgrade and downgrade anytime your account type, but you will lose some features if you downgrade your account type. Our billing service provider is Stripe and you can change informations in your billing area of your account.
Yes, we have 3 additional services for you. We can review your code and make sure it is optimized and bug-free. We can offer for your team a coaching workshop (min. 10h) and also an 1:1 onboarding if you want to integrate it to your system.
Currently not, but it's our vision to enroll in the future for our 3rd party customers (investors) to invest into well-curated and proofed trading strategies to get additional profit/income stream.
We don't offer a trial version. What we can do is we can offer you a 1:1 demo and answer all of your question regarding our algorithmic trading solution. Just use the top button to write us and we organise a call with you and your team.